Q1. What types of desserts do you provide?
A1. Custom cakes, cupcakes, cakepops, dessert, dessert shooters and cookies.
Q2. Do you make display cakes?
A2. We can make display cakes perfect for bridal events, outdoor weddings or magazine shoots. Please contact us to learn more.
Q3. What additional services do you provide?
A3. Consultations, On-site Delivery, On-site Setup, Tastings
Q4.Do you provide special dietary cakes, such as sugar-free or gluten-free?
Q5. How much do you charge for all your treats?
Q6. I have my own cake flavor in mind, do you do custom cake flavors?
A6. Our cakes are made to order, so if you have a flavor in mind, let us know and we’ll do everything we can to make it for you! Our cake flavors are listed in our Flavors section.
Q7. How far in advance should I place my order?
A7. We’d like as much lead-time as possible…but if you have a short notice order, ask us, and we’ll try to get it done for you! If possible, we ask that you give us at least 1 week notice on specialty cake orders.
Q8. Do you have a retail store where I can walk in an purchase cupcakes and desserts on the spot?
A8. Yes, we have cupcakes and desserts, you can eat and place you cake order.
Q9. Is a deposit required when placing an order?
A9. A 50% deposit is required for all orders.
Q10. What methods of payment do you accept?
A10. We accept, cash and Most Major Credit Cards (Visa, Mastercard, Amex, Discover).
Q11. What is your refund/cancellation policy?
A11. A non-refundable deposit of 50% is due at time of order placement. Balance is due in full one week before delivery date. If an order is not picked up on the day of delivery or delivery is denied, the client is responsible for the remaining balance. Delightful Treats will make every attempt to contact the client in the event of a missed pickup date or denied delivery. Please note delivery/setup time is final as noted on your invoice. Changes to delivery/setup must be confirmed no later than two weeks prior to event. In the event of cancellation:
- All requests for cancellation must be made in writing.
- If a cancellation is received, the deposit will not be refunded.
- Your satisfaction of our cakes is very important to us. In the case that you are unhappy with your purchase you will be issued store credit up to 20% of your total to go towards a future purchase. Please keep in mind that there is a whole team of people working to make the perfect cake for you.
Q12. Will you work with my florist to decorate the cake?
A12. Yes. You can coordinate with your florist to leave the flowers you have chosen for your cake. Flower placement is included in your delivery and set-up. If you choose for Delightful Treats to provide the flowers, we will be happy to, for just the cost of the flowers. Please keep in mind; however, that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.
Q13. Do you offer delivery? If yes, how much is your average delivery fee?
A13. Delivery fees depend on the location , day and time of the event we will provide you an estimate with your cake pricing. We will also provide cake set-up, included in the delivery fee.
Q: How far in advance should I call to book my wedding?
A: Our wedding slots book first come, first serve. The date is held with a 50% non-refundable deposit. Because we are unable to predict exactly when we will be booked, we encourage couples to call as soon as possible.
Q: How do I schedule a tasting?
A: Simply give us a call with your date and cake flavors a week in advance so we can schedule your tasting. Cake tastings are 25 dollars for up to four guests. With your consultation we will discuss pricing as well as the final details with you.
Q: Can you serve extra sheet cakes?
A: Rather than offering single-layer sheet cakes, we offer what are called “kitchen cakes.” These two-layer (single tier) cakes look exactly the same as your presentation cake when sliced and cost a dollar less per serving.
Q: If I have color on my cake, do I need to provide a color swatch?
A: YES! We want to get as close as possible to match the colors of your wedding. Because computer screens and printers vary, we require an actual swatch of fabric, paper, ribbon or other material that represents your colors. If a swatch is not provided, color-mixing is left to the discretion of the cake designer.
Q: Will you put flowers on top of my cake?
A: During your consultation, we will help you decide wither you want sugar flowers, artificial flowers, or we can help you coordinate a flower topper with your florist. If the flower topper is left on the cake table at the reception site prior to our arrival, we will be happy to put it on the cake for you. If you decide on artificial flowers you must bring the flowers in a week before the wedding date that way, the cake can be set up according to the design. If you chose sugar flowers you don’t have to worry the cake will be set up according to design, you chose.
Q: What toppers do you have available for purchase?
A: We only have fondant cake toppers that we can create for your cake that are for sale. We do not carry any artificial cake toppers. You can bring in your own topper a week before the wedding date or you can also have your topper at the cake table at the reception site prior to our arrival and we place it on the cake for you.
Q: How much does an average wedding cake cost?
A: Our cake prices begin with a per-serving cost. Buttercream Cakes start at $3.50 and Fondant cakes start at $4.50. This cost includes your choice of cake and filling flavor.
Q: If I bring you a picture of a cake I love; can you make it?
A: We would love to see your design ideas and help you create your dream cake. Please keep in mind that the picture you are bring in is from another cake decorator so we will make the cake as close as possible to your design but we do not replicate others work. We take the idea and make it our own for you to love. Send in or bring in the pictures you have in mind and we’ll be happy to give you a more detailed response.
Q: Can I pick up my wedding cake?
A: IF you would like to pick up your wedding cake you can. We recommend that you Chose Delivery Because of the fragile nature of tiered cakes. We are happy for you to pick up a one or two tier cake and any number of cupcakes. But for big wedding cakes go with delivery its only 20 dollars for the first 10 miles and then 2 dollars per additional mile.